Commitment to Child Protection

The Zoo by Chewy is committed to maintaining a safe digital environment for all users, particularly minors. We strictly prohibit any form of child sexual abuse and exploitation (CSAE) within our platform. Our application is designed with comprehensive moderation tools and monitoring systems to prevent, detect, and remove any content that violates this commitment.

Moderation and Prevention Measures

To ensure compliance with global child protection laws and Google Play policies, we have implemented the following measures:

  • Proactive Monitoring: Our platform uses automated systems and human moderation to identify and remove any CSAE-related content.

  • Strict User Guidelines: Our Community Guidelines explicitly prohibit the sharing, creation, or distribution of any CSAE-related material.

  • Advanced Reporting Tools: Users can report any suspicious content through our in-app reporting mechanisms. All reports are reviewed promptly.

  • Immediate Content Removal: Any CSAE-related content detected or reported will be removed immediately, and appropriate action will be taken against the responsible user, including account suspension and legal reporting.

Reporting and Law Enforcement Collaboration

We actively cooperate with law enforcement agencies and child protection organizations to address CSAE cases. Any detected or reported incidents will be escalated to the appropriate authorities, including:

  • National Center for Missing & Exploited Children (NCMEC)

  • Local and international law enforcement agencies

  • Other relevant child protection organizations

User Education and Awareness

We provide educational resources to help users recognize and report CSAE content. Our Community Guidelines include clear instructions on safe online practices and how to engage responsibly on our platform.

Contact and Reporting

If you encounter any CSAE-related content on our platform, please report it immediately through our app’s reporting tools or contact us at support@thezoobychewy.com.

The Zoo by Chewy is dedicated to creating a safe and responsible community, and we appreciate your cooperation in maintaining a secure environment for all users.